TERMS AND CONDITIONS

TERMS AND CONDITIONS 

1. Introduction

Welcome to DogBox.lt. These Terms and Conditions govern the use of our website and services. By accessing or purchasing from DogBox.lt, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not accept these Terms and Conditions, please refrain from using our website.

2. Definitions

• “Company” refers to DogBox.lt.
• “Client” refers to any person or entity accessing or making a purchase from DogBox.lt.
• “Products” refers to all goods and services offered through DogBox.lt.

3. Orders and Payments

• All orders placed via DogBox.lt are subject to availability and acceptance by the Company.
• Prices listed on the website are in [currency] and include applicable taxes unless stated otherwise.
• Payments must be completed in full before an order is processed and shipped. The Company reserves the right to cancel or refuse any order due to inaccuracies, suspected fraud, or non-payment.

4. Shipping and Delivery

• Estimated delivery times are provided for guidance purposes only and are not guaranteed. The Company is not liable for delays caused by shipping carriers, customs procedures, or other external factors beyond our control.
• Clients are responsible for providing accurate shipping information. The Company shall not be held responsible for orders lost or delayed due to incorrect details provided by the Client.
• Risk of loss or damage to goods passes to the Client upon dispatch from our facilities.

5. Returns and Refunds

• Returns are accepted within 14 days of receipt, provided the product remains unused and in its original packaging.
• Refunds will be processed upon inspection of the returned item. Shipping fees and handling charges are non-refundable.
• The following items are non-returnable: perishable goods, customized products, and opened packaging where hygiene concerns apply.

6. Product Use and Liability

• The Client acknowledges that all products must be used in accordance with the manufacturer’s guidelines and intended purposes.
• The Company makes no warranties, express or implied, regarding the suitability of its products for any specific pet. The Client is solely responsible for assessing whether a product is appropriate for their pet’s needs.
• The Company shall not be liable for any injuries, allergic reactions, damages, or losses arising from the use or misuse of any products purchased through DogBox.lt.
• By purchasing and using our products, the Client accepts full responsibility for any outcomes related to their pet’s health and well-being.

7. Website Use and Intellectual Property

• All content on DogBox.lt, including but not limited to text, images, logos, and trademarks, is the property of the Company or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
• The Company reserves the right to modify, suspend, or discontinue any aspect of the website without prior notice.

8. Privacy and Data Protection

• The Client agrees to the collection and use of personal data in accordance with our Privacy Policy.
• The Company does not sell or share Client data with third parties for marketing purposes without consent.

9. Limitation of Liability

• The Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
• Under no circumstances shall the Company’s total liability exceed the amount paid by the Client for the specific product in question.

10. Amendments to Terms and Conditions

• The Company reserves the right to modify these Terms and Conditions at any time. Continued use of the website after updates signifies acceptance of the revised terms.

11. Governing Law

• These Terms and Conditions shall be governed and interpreted in accordance with the laws of Lithuania. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lithuania.

12. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at info@dogbox.lt